AMERICAS BASICS RETURN / EXCHANGE POLICY
RETURNS
We hope that you are happy with the items you have selected. We will be happy to exchange/return unworn merchandise within 15 days of the delivery date. Please return all items with the original tags and tickets attached.
RETURNS will be accepted within 15 days of original invoice.
For returns made with a packing slip you will receive a refund for the purchase price in the original form of payment. If you do not have your packing slip, please contact Customer Service at sales at americasbasics.com and we will be happy to assist you in obtaining one.
NOTE;
ALL RETURNS ARE SUBJECT TO A 15% RESTOCKING CHARGE
Shipping and handling charges and sales tax are not refundable.
Mail your return to:
AmericasBasics.com
Returns
3965 Bedford Ave
Brooklyn, NY 11229
EXCHANGES
If you choose to return your purchase by mail you will not be charged an additional shipping and handling fee for an exchange when we ship the item(s) back to you.
Once your product is delivered to the warehouse, the credit for the returned item(s) will be credited to your credit or debit card.
Your credit card or debit card will be authorized and charged as a new transaction when your order/exchange item(s) are processed and shipped.
These two transactions may occur within the same day. The availability of funds in your account may depend upon the amount of time it takes your bank to clear the funds (often up to 3 business days).
Please allow two weeks for your return to be processed. A credit should appear on your account within two billing cycles.
Mail your exchange to:
AmericasBasics.com
Exchanges
3965 Bedford Ave
Brooklyn, NY 11229
Please clearly indicate on the packing slip which item you wish to exchange and the new item you wish to receive in exchange. Please check our website for product availability before selecting the item you wish to receive in exchange.